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The leadership signal you think you’re sending may not be the one people receive.

Writer: Michael Rickwood
Michael Rickwood
7 hours ago
2 min read



Last week, I worked with a senior leader preparing for a final-stage panel interview. She was not looking for reassurance. She wanted direct feedback on a harder question: “What do I intend to communicate, and what do other people actually receive?”


In high-stakes communication, our qualities are assessed through the signals our behaviour makes available to the room.


We began with a simulation immediately. I wanted to observe her natural baseline. What happened when a question became uncomfortable? Did pressure clarify her leadership, or interfere with qualities she already possessed?


I assessed what I saw through my four ESC (Executive Signal Calibration) signals:


DECIDE: Does the person take a clear position, exercise judgement and accept ownership?


CLARIFY: Can the audience follow the thinking quickly and understand what matters?


FRAME: Does the audience receive the meaning and qualities the person intends?


EMBODY: Do presence, warmth and connection remain available under pressure?


The diagnosis was revealing.


Her Deciding signal was strong. She was adaptable without becoming vague, and empathetic without surrendering authority.


Her Framing signal was also strong. Her words and behaviour supported the qualities she intended to communicate, albeit sometimes too self focused.


Her Embodiment signal held up well. She remained credible under challenge, although pressure occasionally interrupted her breathing. A comment challenge for most people as voice work and public speaking is not widely taught in schools.


The principal problem was her Clarity.  Her answers were thoughtful, but often too long. More explanation was not creating more credibility. It was weakening the impact of her judgement. A strong decision buried beneath excessive context can begin to sound like hesitation. A trustworthy leader can appear less authoritative simply because the central point arrives too late.


The work was not about manufacturing confidence. It was about removing the interference. We practised a simple discipline:


-Pause.


-Identify the real question.


-Choose the central position.


-Answer that first.


-Stop when the answer has landed.


The difference was immediate. Her leadership qualities had not changed but their visibility had.


That is the broader purpose of ESC.


Executive communication is often treated as a performance problem: speak more confidently, stand differently, find stronger words. The real task is to identify which signal is obstructing them. A leader may have sound judgement but fail to decide visibly. They may think clearly but fail to Clarify. Their presence may disappear when pressure tests their Embody signal.


Development starts by locating the interference accurately when the pressure mounts.




 
 
 

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